Shipping

We are very excited to offer FREE Shipping to CANADA & USA on any order $100 or more!  

When will my order ship?

Please allow 2 days for your order to be processed and packed - this does not include shipping times. If there is any issue with your order, we will reach out to you via the email listed on your order in a timely manner. You will receive a shipping confirmation with a tracking number once your order has been packed and shipped out with the respective carrier. 

It's been a few days since I placed my order and I haven't received my tracking number.  

Please email our customer support info@ohcanadashop.com and provide us with your Name and order number. 

Can I cancel my order?

Unfortunately, once an order has been placed, they cannot be cancelled as all orders are put into production within 24 hours of the order being placed.

Do you ship it the USA?

Yes! 

Do you ship outside of North America?

Yes!  We ship anywhere outside North America for a flat shipping fee of $20 CAD! Please check your countries importing duty and fees from CANADA before ordering. 

Do I need to pay customs on my orders?

Canada and USA have a free trade agreement which does not put duty on items such as clothing. Countries outside of North America should inquire on importing duties for their specific country. 

How long will it take for my order to arrive?

Transit times for orders vary depending on the region and where they are being shipped to. This refers only to the transit times with the carriers once a tracking number has been generated.

 

CANADA

Atlantic Region: 5-10 business days

Central Canada: 3-7 business days

Prairie Provinces: 4-8 business days

West Coast: 5-10 business days

 

USA: 5-10 business days

Worldwide: 7-20 business days